My HP Account. Country/Region: United States. Troubleshooting guide and online help for your HP OfficeJet 3830 All-in-One Printer series. To fix toner streaks, first, print several blank pages to see if it fixes the print quality. Next, try cleaning the internal components of the printer such as the laser scanner/mirrors. If this doesn't work, re-install the toner cartridge. If the problem persists, your toner cartridge may be defective, and you shouldreplace it. The process gets rid of dried ink that prevents your printer from producing quality prints. Once completed, install the cartridge back into the printer and perform a test print. Repeat the test to get the best results. If the second test does not improve, try cleaning the printhead again. If the problem persists, you may need to buy new cartridges. Not supporting Windows® XP (64-bit) and Windows Vista® (64-bit); Not all "Compatible Operating Systems" are supported with INBOX software; Full solution software available only for Windows 7 and newer; Legacy Windows Operation Systems (XP, Vista, and equivalent servers) get print drivers only; For Windows Server 2003 32-bit and 2008 32-bit and 64-bit, 2008 R2 64-bit, 2012 64-bit, 2012 R2 64 The command-line prompt will open and display on the screen. In the command-line, type "ping" and then type the IP address for the printer. If the printer returns a response time, the network is working. Skip to Step six: Check the "Use printer offline" setting to continue troubleshooting. Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector. Solution Plug the printer directly into a wall outlet to test. Troubleshooting guide and online help for your HP LaserJet MFP M234sdw Printer. Support menu. and Windows Vista® (64-bit) Full solution software available only Identify the Problem Probable Causes Possible Solutions The printer is printing blank pages. The printer is out of ink or toner. Replace the ink or toner cartridge. The printer is printing blank pages. The print head is clogged. Replace the ink cartridge. The printer is printing blank pages. The corona wire has failed. Replace the corona wire. NOTE: The following steps apply to all brands of printers. When connected by a USB cable, reseat both ends of the cable going from the computer to the printer. Restart the computer. Turn the printer off. Unplug the printer power cable from the AC outlet or surge protector and wait at least 30 seconds. Up to 80,000 pages Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups. 0jHc.